We ship our products worldwide via local and international delivery services.

When you order a product you will always receive a track & trace code.

Shipping costs are calculated at checkout on the total weight of the products in your shopping cart.

If we do not ship to your country, please email us using the form above.

Returns are possible, but shipping costs are at your own expense.

Damage during shipping must always be reported via info@thehiddenones.store

We will then contact the relevant postal company directly.

If an order is sent incorrectly from our side, we will pay the return costs.

All our products on our official website are ''used'' in some sense.

However, we only sell used products in a as new condition.

If there is unexpected damage to the product and/or packaging, we will ALWAYS state this in our product description.

The red icon with the text ''new'' does not indicate the new condition of the product, but the fact that it is a newly added item in our catalogue.

However products under the category ''premium statues'' are brand new.

If you find a defect in your order, we ask you to contact us using the form above. We will always look for a suitable solution.

We offer various local and international secure payment options.

The payment options differ per region where you live. We use, among other things:

- Paypal

- Visa

- Klarna

-Ideal

- Mastercard